Can someone please explain why my computer wont let me download documents in html format and yet I can download the same document if its in pdf format. Do I need to do something to my computer to get it to accept both?

Is this the answer?
Emmy

Html is the format of websites pages, you can't download them.

Where are the documents that you want download? Link them here.

Thanks Simy
It was photographs my cousin had sent me by email and it just blocked them all out with a red cross at the top of each blank square and it had 'html' on it. then it said page cannot be read!
I emailed her back and told her what had happened, she told me she had downloaded them from a disc onto which she had transferred the original photographs after scanning them. (she's going to attach/send the photographs in another way)
But many thanks for the offer of help but I dont know how to send it here either
Emmy

I've thought it was a webpage, this is the reason because I asked to link it there.
Anyway, I hope you received the photographs.

You can download a web page ... not as you would download a PDF, however. What you can do to save a page is use the File | Save As function of your browser, Web Page Complete as the type. I generally will not be a perfect save, but should save the majority of the information and images ... they are saved as several files, so if you want to send it to someone, you would do better sending the link to the page.

Emmy wrote:

Thanks Simy It was photographs my cousin had sent me by email and it just blocked them all out with a red cross at the top of each blank square and it had 'html' on it. then it said page cannot be read! I emailed her back and told her what had happened, she told me she had downloaded them from a disc onto which she had transferred the original photographs after scanning them. (she's going to attach/send the photographs in another way) But many thanks for the offer of help but I dont know how to send it here either Emmy

Emmy,
Did you get the new photos? If you want to you can email me everything (forward what you received) and I can try. Do you still have my email?

rfornal wrote:

You can download a web page ... not as you would download a PDF, however. What you can do to save a page is use the File | Save As function of your browser, Web Page Complete as the type. I generally will not be a perfect save, but should save the majority of the information and images ... they are saved as several files, so if you want to send it to someone, you would do better sending the link to the page.

Oh yes, I know that you can save it.
But since I had perceived that she meant to save another kind of document (i.e. an image, or .rar, .doc, etc.) I thought that it was not helpful confusing her mind explaining how to save a html document, as I was sure that she didn't need it.

Cathy I've sent you a pm
Thanks everyone for your help I think the pictures are going to be sent one at a time.

But I know its to do with the way they've been sent because I've just received pictures from my daughter tonight and they downloaded ok
So at least I know its nothing that I've done to the computer